Service
Reconciliation and disputes
At day end and month end, the enterprise matches its ledger with Fintwin and bank results.
Reconciliation
- Daily: compare each TRSC_SEQ_NO with cms_6013 or the batch result.
- Monthly: total the successful, refunded, and in-progress items.
- The batch result file is the match source for batch debit.
- VAT invoices can be queried with cms_6100.
Exceptions
A transaction that timed out is queried with the status API before a dispute case is opened. Disputes use the operations channel Fintwin provides after integration. There is no self-service dispute API on the public portal.
Balance-change notification, when an enterprise uses it, is a separate webhook in the integration pack. This portal does not yet describe that field table.